Promoted articles
- How do I share my documents with my accountant ?
- How do I log in to my Doccle account?
- How do I create a Doccle-account for my company ?
- What do I do when the message "This Doccle account is already linked with another itsme profile." appears?
- I am unable to install the Connective Browser package
- I don't know my username, what do I do?
- I don't know my password, what do I do?
- I have several accounts. How can I combine them?
- Can I link multiple itsme's to one Doccle account ?
- How can I link my itsme to my Doccle account?
- How can I add a company?
- Why do I get a message “Your document is currently not available”?
- How do I share my documents with my accountant ?
- How can I share my documents with someone else?
- Scan & Pay no longer available after June 30 2023
General
Doccle account
Access to your account
- ★ How do I log in to my Doccle account?
- What happens to a Doccle account after a death?
- How do I log in with my fingerprint or face recognition ? (biometrics)
- How do I log in with itsme?
- How do I log in with my (electronic identity card (eID)?
- How can I change my email address?
✅ Troubleshooter
- ★ How do I create a Doccle-account for my company ?
- ★ What do I do when the message "This Doccle account is already linked with another itsme profile." appears?
- ★ I am unable to install the Connective Browser package
- ★ I don't know my username, what do I do?
- ★ I don't know my password, what do I do?
- ★ I have several accounts. How can I combine them?
Extra security for your account
Creating a new account
Companies
Adding companies
✅ Troubleshooter
Managing connections
- Have you reached adulthood and do you want to receive your documents yourself ?
- I want to move a connection to another account
- How can I change the name of a connection?
- Where can I see which companies I have already added?
- How can I remove the connection with a company?
- How can I stop sharing a connection?
Documents
Electronic Signature
Consult and treat
- How do I know that I have received a new document?
- How do I archive a document?
- What is the archive?
- How do I print a document?
- What are documents to be handled?
- How can I store a document on my computer?
✅ Troubleshooter
- ★ Why do I get a message “Your document is currently not available”?
- Why can't I find documents from a company that I just added?
- Why do I not receive an email when a new document arrives?
- I received a notification about a new document, but I cannot find the document in my account.
- Why can’t I find any documents in my archive?
- What should I do if a document is missing from my archive?
Organize and sort
Security
- How secure are my documents on Doccle?
- What are highly secured / encrypted documents?
- How can I open highly secured documents with itsme?
- How can I open highly secured documents with my eID card?
- How can I open highly secured documents without eID or itsme?
- How can I open highly secured documents in the mobile app?
Share
Payments
General
- How do I pay via Doccle?
- Can I also pay if my bank is not connected with Doccle?
- Why is a verification code required when making a payment with a bank card?
- I have already paid my invoice, but not via Doccle. What do I do now?
- How do I set a payment date for an invoice?
- Why is there no pay button with my invoice?