✅ Troubleshooter
- ★ How do I create a Doccle-account for my company ?
- ★ What do I do when the message "This Doccle account is already linked with another itsme profile." appears?
- ★ I don't know my username, what do I do?
- ★ I don't know my password, what do I do?
- ★ I have several accounts. How can I combine them?
- iPhone/iPad/iOS: login issues
- I have a Samsung and I get into an endless loop when I want to log in
- Can I share documents with multiple accountants ?
- How can I modify or stop the sharing with my accountant ?
- Can I share documents with my accountant when there are no companies connected to my Doccle account ?
- How do I share documents with my accountant when I do not yet have the Doccle app ?
- I receive my emails from Doccle in the wrong language. How do I change this?
- How do I change the language of my Doccle account?
- On my Samsung device I cannot use itsme to open highly secured documents
- I am unable to install the Connective Browser package
- I have changed my email address and can no longer log in
- What should I do when the error "Sorry, the user does not exist or the password is incorrect." appears?
- What do I do when the message “Your eID / itsme is linked to another Doccle account” appears?
- Why do I get an error message ‘This email address is already in use.’?
- How can I delete my stored username/password?
- Why do I not receive an email with my username?
- Why do I not receive an email to set a new password?