General

• How do I pay via Doccle?
• Can I also pay if my bank is not connected with Doccle?
• Why is a verification code required when making a payment with a bank card?
• I have already paid my invoice, but not via Doccle. What do I do now?
• How do I set a payment date for an invoice?
• Why is there no pay button with my invoice?

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✅ Troubleshooter

• What to do if I don't get a clear image when scanning for a payment?

Mandates

• How can I apply for a direct debit mandate?
• How can I change a mandate?

Scan & Pay (mobile app)

• ★ Scan & Pay no longer available after June 30 2023
• Where can I find an overview of my payments made?
• When I use Scan & Pay, why do I not see the correct beneficiary and reference on my bank statements?