On my Samsung device I cannot use itsme to open highly secured documents

This is a problem that seems to occur on some Samsung Galaxy devices, only when Samsung Internet is the default browser.

You can easily solve this on your device by going to: Samsung Internet > Settings> Useful features  and turning on the switch at Open links in apps.

You can also choose to set a different default browser, as explained here: https://support.google.com/chrome/answer/95417?co=GENIE.Platform%3DAndroid.

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