Have you forgotten your username, but you have not received an email with your username/usernames?
If you still have not received an email after a few minutes, check out the most common causes below:
- Check that you have not made any typing errors. After all, that is easily done.
- Are you checking the right mailbox? Maybe you now have a different email address, or you are using a work email address?
- There is a typing error in the email address in your account (if in doubt, contact us)
- Check your spam/ junk / folder with unwanted email/advertising etc.
Note: If you received an e-mail with an email address stated, this is also the username with which you can log in. If it doesn't match the email address in your account, send us a message to change your username.