Why don’t I see the reference or beneficiary while I am making my payment?

Unlike a bank transfer, where you complete the account number and reference yourself, your payment on Doccle is made through a payment processor to the beneficiary or company.

As a result, you will usually see a reference given by Doccle while you are making a payment and also later on your bank statement, as well as a special reference added by our payment processor (Worldline).

The companies you make payments to are aware of this and are able to perfectly match up the payments with the correct accounts or invoices.

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