You are trying to add a company using details that have already been used in another Doccle account. In other words, the connection with the company has already been added in a different account.
What to do in this case?
- Using the link Forgot your username? on the login page you can request the relevant username(s). If necessary, try different email addresses (private, work etc.).
- Send us a message with the username you've recovered as well as the username of the account where you would like to receive the documents.
Can't find any other accounts?
Send us a message with a description of the issue, the name of the company you want to add and relevant details in relation to the company in question (such as a client/customer number, account number, national ID/insurance number, etc.)