Peppol: What do I do if my company could not be registered?

When you try to connect your company to Peppol in your Doccle account, you may receive a message saying that "your company could not be registered on the Peppol network".

The most common cause of this message is a company that is already registered for Peppol via a platform other than Doccle.

What can I do ?

It is best to consult with your partners/associates so that you can discover where your company is already registered for Peppol.

In order to then register your company for Peppol via Doccle, you must stop the registration on the other platform.

If you conclude that your company is not registered elsewhere and you still receive the above message, please feel free to contact us.

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