When you try to connect your company to Peppol in your Doccle account, you may receive a message saying that "the company was not found"
This means that the company is not included in the CBE (Crossroads Bank for Enterprises), which Doccle uses as a database.
Your company may not yet be registered in the CBE or the registration may not have been completed yet.
Also keep in mind that it may take up to a month after publication in the CBE before a newly registered company becomes available to Doccle.
What can I do ?
- Be sure to use the search functionality to find your business, rather than the list of suggested businesses.
- Check whether the registration of the company in the CBE was successful.